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Sapphire keeps crashing when I browse - what gives?

First make sure you have the latest version of Sapphire.

Your metadata file might have gotten corrupted. Deleting your metadata file and re-running “Import All Data” will resolve the issue.

  • On your AppleTV
    • First follow steps 1-4 in the Sapphire Manual under installing Sapphire Manually.
    • Now we want to remove the metaData.plist file. Using the terminal type: “sudo rm -r /Users/frontrow/Library/Application Support/Sapphire/metaData.plist”.
  • On your Mac
    • You want to remove the metaData.plist file. To do this, delete the “~/Library/Application Support/Sapphire/metaData.plist” from your home directory.

This entry was posted on Thursday, January 17th, 2008 at 7:02 pm and is filed under FAQ. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

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