Sapphire Browser

Most likely, Sapphire cannot write to the directory to store the cover art. Make sure the location where you stored your media isn’t mounted as read-only. The importer attempts to write posters and episode art to the directory structure, and so if it were read-only, then it will fail to write anything. You will have to mark them to re-import.

See: Advanced

They won’t be included in the Virtual Directories. You can still access them by browsing through the file system in the same manner as before, such as selecting “/Users/frontrow/Movies” in the main menu.

Yes and No:

• No -If your devices share exactly the same mounted locations (such as two AppleTVs accessing a networked storage location). All you will need to do is copy the “~/Library/Application Support/Sapphire” folder to the second device.

• Yes - If your devices only share some locations (or they are mounted to a different path). However, if you copy movieData.plist & tvData.plist (in “~/Library/Application Support/Sapphire/” ) to the second device it will go considerably faster. These two files store the title (and poster) selections you made during the import process. Sapphire will only ask you about new files and files it didn’t recognize (where you selected “Not a TV Show” or “Not a Movie”).

Make sure you have placed a check next to the mount points (collections) you want Sapphire to skip. If the importers continue to try and scan these paths exit Sapphire and try again.

You can also tell Sapphire which individual directories to skip. See This FAQ Answer for how.

See: Getting Started & Settings

If Sapphire missed a TV episode, First make sure it is listed on TVRage. Then make sure your file is consistent with one of the supported File Formats & Types.

If Sapphire missed a movie (already listed on IMDB ) try renaming the file something closer to the movie title. It will also help to remove unnecessary text from the file name.

Check and make sure IMPAwards has a poster for your movie title. If there is one (or more) please let us know here by selecting the component “Metadata - Posters”. Just Provide us with the IMDB link to your title.

descriptions for each of the settings.

We recommend using A Better Finder Rename.

If you can’t find an answer to your question submit a comment to us. If we haven’t answered it somewhere already we’ll respond.

 We are currently only supporting VIDEO_TS (DVD) playback through beta 5 running on Leopard.