Ticket #314 (closed Defect: invalid)

Opened 5 years ago

Last modified 5 years ago

1.0b7.5 will not upgrade Metadata

Reported by: kadeschs Owned by:
Priority: normal Milestone:
Component: Other Version: 1.0b7
Keywords: Cc:


I've tried to upgrade Sapphire from 1.0b6.5 (717) to 1.0b7.5 (927) on AppleTV 2.3.1 via the Software Menu. After upgrading and restarting finder, I get a "Upgrade Metadata" menu item. Selecting that always causes "an error occurred" message and restarts Finder. I've downgraded back to version 1.0b6.5 and everything works fine again. Does this software work under AppleTV version 2.3.1? The ONLY reason I'm still using 2.3.1 is that Sapphire crashes AppleTV 2.4 too much.

Change History

comment:1 Changed 5 years ago by gbooker

  • Milestone set to Awaiting User Feedback

comment:2 Changed 5 years ago by kadeschs

Not sure if the error produced any logging but here is the last crash that was logged.

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0   libobjc.A.dylib                	0x90ac33e7 objc_msgSend + 23
1   ...frontrow.appliance.Sapphire 	0x0a74bb27 -[SapphireVirtualDirectory reloadDirectoryContents] + 39
2   com.apple.Foundation           	0x924efca2 __NSFireTimer + 199
3   com.apple.CoreFoundation       	0x908bfa65 CFRunLoopRunSpecific + 3341
4   com.apple.frontrow.backrow     	0x9e3b91bd -[BRAppManager run] + 1464
5   com.apple.frontrow             	0x00005c79 0x1000 + 19577
6   com.apple.frontrow             	0x00468b66 0x1000 + 4619110
7   com.apple.frontrow             	0x00468a8d 0x1000 + 4618893

comment:3 Changed 5 years ago by pat4040

Same problem here, exact same problem. I upgrade thru Software Menu and the update seems to look OK. Then Upgrade Metadata option on Sapphire menu is clicked and I get yellow yield triangle with exclamation point and words "an error occurred, press play pause to restart", Upon restart Sapphire menu still shows Upgrade Metadata and if clicked error recurs. Restore to 6.5 backup and all is fine.

comment:4 Changed 5 years ago by gbooker

The "an error occurred" is not a crash, it is throwing an exception, which should be logged in the console. Step 3 explicitly asks to check the console for this very reason.

pat4040, your report is not helpful as it includes no new information.

comment:5 Changed 5 years ago by kadeschs

"tail /Library/Logs/Console?/501/console.log" returns nothing concerning Sapphire. Only that rowmote started on the second try. No references to Sapphire.

comment:6 Changed 5 years ago by gbooker

Without the log information, there's nothing we can do.

BTW, your crash log is with the 6.x series of Sapphire, not 7. !reloadDirectoryContents is no longer called using a timer.

comment:7 Changed 5 years ago by kadeschs

Yeah, it looked like all 6.x series stuff. Sapphire 6 hadn't played well on ATV 2.3.1 since I downgraded from ATV 2.4. However, since I've downgraded from 7, it appears 6.x now works well once again. I'll see if I can get some kind of information with 7. So far I haven't been able to really find anything concerning the problem.

comment:8 Changed 5 years ago by kadeschs

-bash-2.05b$ tail /Library/Logs/Console/501/console.log

2009-10-10 10:13:18.502 Finder[239] [DEBUG] +[XBMCAppliance initialize]
2009-10-10 10:13:18.509 Finder[239] [INFO]  Launcher running in pure mode
2009-10-10 10:13:18.509 Finder[239] [DEBUG] +[XBMCAppliance className]
2009-10-10 10:13:18.690 Finder[239] [DEBUG] +[XBMCAppliance className] called for whitelist check, so I'm lying, m'kay?
2009-10-10 10:13:19.320 Finder[239] <AsyncSocket 0x1b63450 local 5844 remote 50661 has queued 0 reads 0 writes, no current read, no current write, read stream 0x1b7c0b0 open, write stream 0x1b189c0 open> connected (
2009-10-10 10:13:26.562 Finder[239] *** +[SapphireFrontRowCompat usingLeopard]: selector not recognized
Oct 10 10:13:26 AppleTV FrontRow[239]: *** NSEXCEPTION RAISED ***\n     NSInvalidArgumentException: *** +[SapphireFrontRowCompat usingLeopard]: selector not recognized\n       0x925d4a8f: +[NSObject doesNotRecognizeSelector:] (in Foundation)\n      0x925279af: -[NSObject(NSForwardInvocation) forward::] (in Foundation)\n        0x90ac6c01: _objc_msgForward (in libobjc.A.dylib)\n      0x0a7888e8: -[SapphireMetaDataUpgrading initWithScene:] (in Sapphire)\n 0x0a737323: -[SapphireAppliance upgradeControllerWithScene:] (in Sapphire)\n     0x9e41e039: -[BRApplianceManager controllerForApplianceKey:identifier:] (in BackRow)\n  0x9e3ca1a7: -[BRApplianceBrowserControl controllerForCurrentSelection] (in BackRow)\n    0x9e46bc5c: -[BRMainMenuManager(Private) _browserItemSelected:] (in BackRow)\n  0x90ac6cb6: objc_msgSendv (in libobjc.A.dylib)\n        0x92528a48: -[NSInvocation invoke] (in Foundation)\n     0x9e4903e8: -[BRInvocationSelectionHandler handleSelectionForControl:] (in BackRow)\n   0x9e3d576e: -[BRApplianceBrowserControl(ListNotifications) _categorySelected:] (in BackRow)\n    0x90ac6cb6: objc_msgSendv (in libobjc.A.dylib)\n        0x92528a48: -[NSInvocation invoke] (in Foundation)\n    0x9e4903e8: -[BRInvocationSelectionHandler handleSelectionForControl:] (in BackRow)\n    ...more...
Oct 10 10:13:33 AppleTV FrontRow[239]: ITCopyPhotoDatabase returned -43
Oct 10 10:13:34 AppleTV /System/Library/CoreServices/UserNotificationCenter.app/Contents/MacOS/UserNotificationCenter: mount_smbfs/SMB_AUTH_HEADER_KEY/SMB_AUTH_MSG_WITH_PARAMETERS_KEY
Oct 10 10:13:37 AppleTV /System/Library/CoreServices/UserNotificationCenter.app/Contents/MacOS/UserNotificationCenter: mount_smbfs/SMB_AUTH_HEADER_KEY/SMB_AUTH_MSG_WITH_PARAMETERS_KEY


comment:9 Changed 5 years ago by gbooker

  • Status changed from new to closed
  • Resolution set to invalid
  • Milestone Awaiting User Feedback deleted

Trash ATVFiles. Both it and Sapphire use the same framework but ATVFiles is not using the later version.

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