Ticket #386 (closed Defect: worksforme)

Opened 4 years ago

Last modified 4 years ago

TV-Show import does not complain but does not save the import

Reported by: elwood_g Owned by:
Priority: normal Milestone:
Component: Other Version: 1.0b8.0.5
Keywords: Cc:

Description

I am running on leopard. When I use import tv shows it runs and at the end says 0 Entries updated.

I removed all the metadata files and .plist upgraded to 1.0b8.05 restarted tried again, same result.

If I choose 'all files' then it successfully imported one movie. THen the importer hangs but pressing escape gets me out of there.

I also tried reducing the files in the directory didn't help.

system.log does not complain about anything with the beta version

Start renderer... Finished Renderer when I stop Front Row

Change History

comment:1 follow-up: ↓ 2 Changed 4 years ago by gbooker

  • Milestone set to Awaiting User Feedback

Failed to fully follow BugReporting

comment:2 in reply to: ↑ 1 ; follow-up: ↓ 3 Changed 4 years ago by elwood_g

Replying to gbooker:

Failed to fully follow BugReporting

Exactly what is missing? The Logfile?

comment:3 in reply to: ↑ 2 Changed 4 years ago by gbooker

Replying to elwood_g:

Exactly what is missing? The Logfile?

All of step 4:

Follow the steps appropriate to your situation: -> Failed importing:

comment:4 Changed 4 years ago by elwood_g

Yes I did update the scapers There is no filename where it reports an error message as I wrote is simply says in the end 0 entries updated Thus 4.3 does not apply No I was not asked I used no XML file

comment:5 follow-up: ↓ 6 Changed 4 years ago by gbooker

Include the exact file name of the file which is failing.

Since you didn't include any filenames, then none are failing. So, what's the point of this ticket?

comment:6 in reply to: ↑ 5 Changed 4 years ago by elwood_g

Replying to gbooker:

Include the exact file name of the file which is failing.

Since you didn't include any filenames, then none are failing. So, what's the point of this ticket?

It lists all the filenames one after each other, then says 0 entries updated, and TV Shows stays empty. So the point of the ticket is: Even though no failure is recognizable in terms of error messages it is not working I reset it to just contain:

Covert.Affairs.S01E02.Walters.Walk.HDTV.XviD-FQM.avi Covert.Affairs.S01E03.South.Bound.Suarez.HDTV.XviD-FQM.avi

Tried again, no results in TV Shows

comment:7 Changed 4 years ago by elwood_g

I forgot in that case it of course asked me if I meant the tv show covert affairs which I acknowledged

comment:8 Changed 4 years ago by gbooker

  • Status changed from new to closed
  • Resolution set to worksforme
  • Milestone Awaiting User Feedback deleted

So, the fourth time you included the information which was requested from the beginning.

 http://services.tvrage.com seems to be slow in responding. Perhaps it gave you invalid information, causing your problems. Using your filename, I successfully imported the TV show, so there's no problem in Sapphire.

comment:9 follow-up: ↓ 10 Changed 4 years ago by elwood_g

I am not sure if it is a generic bug or something else wrong on the system. Can I get the importer into debug mode so it spills out more information on what it is doing?

Are there other files but the ones in ~/Library/ that I should try to remove to get a clean start?

comment:10 in reply to: ↑ 9 Changed 4 years ago by gbooker

Replying to elwood_g:

I am not sure if it is a generic bug or something else wrong on the system. Can I get the importer into debug mode so it spills out more information on what it is doing?

Check-out the source, modify SapphireApplianceController.m to include a new line SapphireSetLogLevel(SAPPHIRE_LOG_IMPORT, SAPPHIRE_LOG_LEVEL_DEBUG); next to the one directed in that link, build, and use. Checkout and build instructions can be found elsewhere.

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