Ticket #4 (closed Defect: fixed)

Opened 5 years ago

Last modified 4 years ago

Freeze when scanning meta data

Reported by: frik@… Owned by:
Priority: normal Milestone:
Component: Metadata - Movie Version: 1.0b3.1
Keywords: Cc:

Description

When selecting "Populate Show Data" and I confirm it, it just sits there forever. I waited 1 hour and the progress bar did not even move. I have NO TV Shows and movies only (about a hundred).

Maybe it does not working with movies (non-TV shows). I do not know and not clear from web site. However, at least it should not sit there forever.

Change History

Changed 5 years ago by pmerrill

Most likely, Sapphire is throwing an exception. Please reproduce this, and after it occurs, see if there is any information at the end of /Library/Logs/Console/501/console.log on the AppleTV.

The command

tail /Library/Logs/Console/501/console.log

will accomplish this for you.

Changed 5 years ago by pmerrill

  • summary changed from no response to Freeze when scanning meta data

Changed 5 years ago by pmerrill

  • component changed from Settings to Metadata - Movie

Changed 4 years ago by kevin@…

I try that too. tail /Library/Logs/Console/501/console.log produced nothing.

the screen just freeze and you can't even cancel import. I really want to get this to work...

Changed 4 years ago by pmerrill

  • status changed from new to closed
  • resolution set to fixed

Fixed in Beta 4

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