Version 1 (modified by gbooker, 10 years ago) (diff)


If you are going to submit a bug report, there are a few steps to follow.

  1. Search for an existing tickets. If you find one that matches your report, comment there (if you have something to add)
  2. Examine the last part of the console. On the AppleTV, you can execute tail /Library/Logs/Console/501/console.log. On Leopard, open /Applications/Utilities/
  3. If the console says that a crash log was written, examine that file. The console tells you the location of this file.
    1. If this file says that that it crashed due to an uncaught exception, there is no reason to post it.
  4. Post the above information here.