Ticket #379 (closed Defect: fixed)

Opened 19 months ago

Last modified 18 months ago

TV Shows and Movies fail to import

Reported by: greend0g Owned by:
Priority: normal Milestone:
Component: Metadata - TV Show Version: 1.0b8.0.4
Keywords: Cc:

Description

I am using AppleTV and ATVFlash version 4.1.4 and Sapphire version 1.0b8.0.4

I have previously had no problems with the TV Show and Movie import. Recently new files wouldnt import so I restored my AppleTV, reinstalled ATVFlash and Sapphire and now, the import wizard appears to run fine (I set it to auto-select movies/shows) but when it is finished there are zero TV Shows and Movies.

These TV Shows and movies previously imported fine so I know there is not an issue with file names.

I have downloaded the CrashReporter?.log file which is attached.

Your help is most appreciated.

Thanks

Attachments

CrashReporter.log Download (36.9 KB) - added by greend0g 19 months ago.

Change History

Changed 19 months ago by greend0g

Changed 19 months ago by gbooker

  • status changed from new to closed
  • resolution set to fixed

Your crash is a bug in the AppleTV's software, which looks like the bug associated with fastforward/rewind. 1.0b8.0.4 had issues with importing some data, which has been resolved in 1.0b8.0.5 released a few days ago.

Closing in anticipation that the new version solves the issue. Reply here if it does not with the information requested in BugReporting on importing failures.

Changed 18 months ago by greend0g

Hi gbooker

I am on version 1.0b8.0.5 and now all of my TV Shows import but none of my movies...

I don't have the importer set to import using "Use Directory Lookup".

Do you have any other thoughts?

Thanks

Adam

Changed 18 months ago by gbooker

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